Coaching is a form of development in which a person supports a learner or client in achieving a specific personal or professional goal by providing training and guidance. Just like in any sport, the workplace needs coaches to be successful. Forty-five percent of HR professionals believe coaching is essential in their organization, and 93% of managers need training in coaching employees. So how can you develop useful coaching skills to ensure success with your employees and company? Apply these five essential skills for effective coaching.
Offer and Accept Feedback
Employees very rarely receive enough feedback. Provide employees with meaningful feedback and suggestions on ways they can improve on their areas of weakness. Use this time to provide constructive criticism and solutions to these areas. Ensure the positive communication is specific, valuable, and reinforcing. Establishing this will, in turn, create positive results in productivity and the future quality work of your employees.
“Orders come from customers, not from leaders.”
– Joyce Rachelle
An active coach must not only be willing to accept feedback, but they should also be ready to make the most of the feedback employees give them. Ask your employees for ways you can improve in your role as a coach and how you can help your employees achieve their goals. In general, it’s vital you keep an open mind and attitude during any discussion with your employees.
Trust Your Team
Trust is a crucial part of any positive relationship. As their leader and coach, it’s your job to build relationships, share visions, motivate your employees and team, and create a positive company culture. A relationship can’t be established without respect. Respect your employees as more than just people who work for your company. Use this time as a chance to lead by example. Trust your employees as individuals and allow them to have faith in you in return. Offer guidance when needed and be involved with what they do every day, without taking over and controlling every part. Building mutual trust with your employees will allow you to form a positive bond with them and result in higher productivity.
When setting goals, it’s crucial to include time-based milestones and objectives, as well as making sure the goals are reasonable and achievable. The goals should go above and beyond employees daily tasks. The set goals should drive employee behavior, challenge your team, and ultimately lead to the improved success of your company.
Employee Goals Should:
- Set expectations
- Connect employee’s tasks to the company’s vision
- Drive employee behavior
- Challenge your team and employees
Encouraging employees to work together and acknowledging the accomplishments of the group, rather than focusing on individual success, will allow you to promote a company culture to prosper as a team.
Collaboration Skills of Successful Employees:
- Analyze problems without blaming others
- Voluntarily think of solutions to problems
- Assign out tasks
- Meet deadlines
- Give credit where it’s due
- Take responsibility for mistakes
Celebrating the success of your company is a powerful tool and can result in many outcomes:
- Increased employee engagement
- Enhanced company culture
- Improved productivity
- Stronger team relationships
On top of celebrating the success of your company, make it part of your duties to highlight accomplishments of the employees as well. Creating an effort to celebrate everything from work anniversaries to individual achievements will promote enhanced motivation and morale from all employees.
Coaching serves as a competitive advantage in the workplace today. As a leader, you want your employees to succeed in accomplishing their goals and add to the success of your company. Coach, develop, and retain your employees like a pro. Caliper is here for you!