Assessments & Consulting Services
Overview
Caliper has been helping companies hire the best people, develop more productive employees, build the most effective teams and achieve organizational goals for nearly a half-century. Here are some of the many products and services we offer to help individuals and organizations succeed. For more information on any of these, view our brochures to the left, complete the contact us form or call us at 609-524-1200.
Assessments
Caliper Profile
The Caliper Profile is the foundation of our work.
This scientific, in-depth employee personality assessment is validated by nearly a half-century of research and measures over twenty-five personality traits that relate to job performance. Our consultants analyze those traits in a variety of combinations to advise you on: hiring someone new; improving employee performance; building more effective teams; and, working to take your company to the next level. It can be taken online or in paper format, and provides clear, objective information on an individual's strengths, limitations, motivations and potential. Since it was first developed, the Profile has undergone continuous refinement, and ranks today as one of the most advanced tools for matching personality to job performance.
View a Caliper Profile Brochure
View a Caliper Profile User's Guide
View a Caliper Profile Sample Report (the Selector)
Caliper Predictor
When you have a large pool of applicants and multiple positions to fill, the Caliper Predictor's instant, accurate results help you make quick, confident decisions about which candidates are the best to bring on board.
After candidates take this quick, 30-minute assessment a Position-Fit Index shows you immediately who is a strong fit for the role and who is not. In addition, easy-to-read graphs indicate how each candidate's personality characteristics compare to those of others who have performed successfully in similar roles.
View a Caliper Predictor Sample Report
Caliper First Step
This quick online assessment will show you who does or does not have the basic qualities required for success in sales or service positions.
The First Step for Sales is currently for use in the insurance and automotive industries, as well as with large companies, where we help you develop an ideal profile of your top performers.
The First Step for Service is a screening instrument expressly designed to tell you whether candidates have the empathy, desire to please and conscientiousness needed to succeed in customer service and similar support positions.
After using these screeners to narrow your field of promising candidates, you also have the opportunity for these individuals to take The Caliper Next Step which will provide you with deeper insights into their work style, motivations and potential for advancement.
View a Caliper First Step Sample Report
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Consulting Services
Consulting Services Overview: Q&A
By partnering with our world-class consultants to develop customized talent management solutions, you will be able to enhance your greatest competitive edge—your people.
We are trusted advisors in:
Hiring and Selection
Whether you are hiring new employees or promoting or reassigning existing employees, we will help you make the most informed decisions.
Solutions
- Job Analysis
- Interview Guides
- Hiring Workshops
- Validation Studies
- Competency Models
Q: "How do I know if I'm hiring the right people for critical jobs?
A: Our Validation Studies pinpoint the traits that relate most directly to top performance in a specific job role. So, when you compare this information with the traits of your most promising applicants, you can immediately see who has the greatest potential for succeeding in your organization. And, when you enhance your accuracy in your hiring decisions you also reduce your turnover rate.
Q: "How can I hire people with the potential to grow with my company?"
A: By incorporating Caliper's Job Analysis and Competency Models, you will clearly define job roles in terms of key outcomes, performance expectations and competencies critical to success. This information helps you select and develop top performers, identify training needs and design an effective performance management system.
Q: "Sometimes people seem really good in the interview but then they don't work out. How can I ask the right questions so that I avoid hiring mistakes?"
A: Our Structured Interview Guides help you ask behaviorally-based questions about past performance so you can predict future performance. We give you the most impactful questions to ask, the way to ask them and how to interpret the responses so you can make the most of every interview.
Q: "Our hiring practices are really inconsistent. Some managers are really good at picking the right people and some have a terrible track record. How can I improve the skills of all of my managers so that they can make good hiring decisions?"
A: Caliper's Hiring Workshops explore everything you need to know to select the right people-the first time around. Hiring right the first time means you will spend less time and money on the selection process, get people up to speed more quickly and end up with happier, more loyal and productive employees-all of which can lead to greater revenue.
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Employee Development
Most employee development programs fall short because they do not focus on the unique needs and potential of each individual. Caliper's approach to development starts with a comprehensive understanding of every participant's potential for success along with the areas that need improvement.
Solutions
- On-Boarding: Accelerator
- Coaching
- Mentoring Program
- New Managers Program
- Women Leaders Program
- Caliper Three Sixty Plus
- Training and Development Workshops
Q: "How can I help new employees hit the ground running when they first start with us?"
A: Caliper's on-boarding solution, the Caliper Accelerator, gives new employees a six-month head start. An account consultant provides each new hire with specific insights to help them work more effectively, understand their manager's work style and create measurable action plans to give them a roadmap for success. And when this report is combined with a mentoring program the results are even more dramatic.
Q: "How can we help employees whose performance is starting to slip before it gets out of control?"
A: Our Coaching process identifies and reinforces strengths and effective behaviors while also helping the individual identify and overcome gaps in knowledge, skills or confidence. Coaching can also be combined with our Mentoring Program which matches mentors and protégés and fosters healthy work relationships. Mentoring programs provide a forum for discussing real life situations with an experienced internal leader so you can amplify the probability of success.
Q: "We prefer to promote from within, but a lot of our top individual contributors don't do very well as managers. How can we help them make the transition so that they remain successful as they move up through the company?"
A: Caliper's New Managers Program is specifically designed for people who are relatively new to leading others or who have received minimal management training. In addition, our Women Leaders Program targets key success factors for women and enables you to advance your diversity goals in a meaningful way These programs, which include assessments, skills training and coaching, are delivered in a highly interactive format and practiced in real time to ensure that the new skills are integrated.
Q: "How can we help our managers learn to improve performance and avoid losing valuable employees due to personality conflicts?"
A: The Caliper Three Sixty Plus is an excellent start. It provides a unique combination of external ratings, self-ratings, and Caliper Profile results on twenty-two different performance areas. Managers gain deep insight into how their own perceptions of their performance and management effectiveness compare to the perceptions of their direct reports and team members. Based on the areas identified as developmental opportunities, they can then create actionable personal development plans. These plans can be used Independently or as part of an ongoing coaching program that focuses on integrating change by working in real, on-the-job situations.
Q: "What kind of training programs does Caliper offer?"
A: In Caliper's Training and Development Workshops an experienced Caliper consultant will review your company's most pressing challenges and recommend solutions to effectively address your concerns. Our customized workshops take into account each individual's specific needs, inherent strengths and personal style so they are extremely effective in allowing everyone to discuss real issues, learn valuable new skills and reach their full potential. Some of our most popular training workshops are: Developing Your People, Leadership and Communication, Making Decisions, Managing Priorities, Coaching for Improved Performance, Negotiation Skills and Managing Conflict in the Workplace.
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Leadership Development and Succession Planning
Caliper's Leadership Development and Succession Planning programs will enable you to find and develop talented leaders within your own company to drive your competitive strategy, reinforce your values, and successfully secure the future of your organization.
Solutions
- Talent Assessment and Alignment Systems
- Action Learning
- Leadership Development
- Mentoring Programs
- Succession Management
- High-Potential Identification and Management
- Women Leaders Program
- Executive Coaching
Q: "How can we identify the people in our organization who have the greatest potential to grow into leadership roles in the future?"
A: Caliper's Talent Assessment and Alignment Systems help you assess the capabilities of your current staff, gauge the needs of your organization and fill in the gaps between the two. You will learn how to determine who possesses the skills and competencies your company needs to secure a successful future.
Q: "How can we develop the kinds of leaders who will be able to maintain and grow the success of our company?"
A: Caliper's Action Learning programs enable organizations to solve real, eritical and complex problems while simultaneously building strong leaders—in real time. This form of "learning by doing" is the primary method that leading companies worldwide are using to develop leaders, build teams and improve corporate capabilities. In addition, when you set up a Mentoring Program with a clearly defined purpose, specific goals and the appropriate support and guidance, the results can be very powerful for both current and future leaders.
Q: "We know that a lot of our key people will be retiring in the next few years. How do we prepare for that so that we don't have to scramble when they leave?"
A: Caliper can help you identify a pool of High-Potential Employees within your company that you can focus on developing into talented leaders. As you learn more about the traits, abilities and long-term goals of these high-potential employees, you can begin to put a Succession Management program in place. We will help you assess your business strategy and continue to develop the leadership talents of the individuals who are the best suited for driving that strategy, supporting your values and successfully supporting the future of your organization.
Q: "I want to retire in the next few years and turn my company over to my kids, but I'm not sure if they are prepared or if my employees will accept them as they have me. How can I get them ready?"
A: With Caliper's Executive Coaching program we delve into each potential leader's unique strengths and challenges relative to the roles they may be assuming. Based on those strengths and areas for growth, each participant receives a structured plan to guide his or her professional development. We will also determine the "internal wiring" of the members on each potential leader's team to guide training, development and leadership initiatives.
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Team Development
Whether your company is large or small, success often depends on forming a cohesive group out of people who, in other situations,
might not even get along—let alone work together toward the same goal. We address this fundamental challenge ofteam building.
Solutions
- Team Analysis
- Team Building Programs
- Executive Team Building
- Action Learning
Q: "We are in the process of restructuring and need several groups to work as teams. How can we determine which individuals will work together most effectively?"
A: A Team Analysis helps everyone understand the chemistry of the team. Managers gain objective information about the strengths and development needs for the team as a whole while also understanding how the interactions of individual team members might support or impede the team's goals.
Q: "We have certain employees who are very good at their jobs when they work independently, but they struggle when they're required to work as part of a team. How can we improve this?"
A: Caliper's Team Building Programs offer participants opportunities to enhance business performance. In a workshop setting, the team engages in open and honest discussions of their specific team challenges and participants come away with a common set of goals and clearly defined roles designed to optimize team cohesiveness. By minimizing sources of conflict, improving trust, accountability and communication, the overall performance of the team accelerates.
Q: "Our managers and leaders have a real 'silo' mentality and don't work well across functions. How can I make sure we have a winning 'All-Star' leadership team?"
A: Caliper's Executive Team Building approach brings your senior leaders together to examine how their individual leadership styles can both enhance yet also detract from effective teamwork at the executive level. Caliper consultants work with your team to understand each other's strengths and challenges and work together so that the whole is greater than the sum of its parts. Your leaders come away with a stronger capacity to work together cohesively and set the right example for the rest of the organization.
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See Caliper Consulting Services Brochure – Text /
PDF
Hiring
Hiring Top Performers
In-depth Assessment
With our extensive database of the qualities needed for success in virtually any position, and our valid, accurate and in-depth personality assessment, the Caliper Profile, our consultants are able to help you make the best hiring decisions for your company. We can show you who has the greatest potential to succeed in your current opening as well as point out an individual's potential for growth and advancement. You will understand what motivates individuals, how they will get along with team members and managers and how their personality traits translate to job performance.
We can also help you discover the specific qualities that distinguish your most successful employees and develop a success model that you can use as a guide for hiring people who share those same qualities. This guide will enable you to see how promising candidates measure up to your top performers.
And, if you need to start by clarifying job requirements, rewriting job descriptions or revamping your interview process, we've got the tools you need.
Applicant Screening
Our quick, online screening assessments, the Caliper Predictor and the Caliper First Step, will help you eliminate candidates who do not have the qualities needed to succeed and show you which candidates have the most potential for success.
On-Boarding Service: Caliper Accelerator
Caliper's On-Boarding Service, the Caliper Accelerator, helps you get your new people off to the best possible start. We will provide them with a 30-minute, confidential coaching session to discuss how they can best play to their strengths in the new job, strive to overcome the weaker areas that have the potential to hold them back and work best with their new manager and the organization as a whole. Working with a Caliper coach provides a safe environment where new employees can really be open about potential challenges and options for maximizing their potential. This coaching session is followed up with a written report that reinforces what was discussed and provides concrete examples of things they can do to start off on the right foot.
On-Boarding Service: Caliper Accelerator
Hiring Workshops
In this hands-on, comprehensive workshop, our consultants will bring clarity and consistency to your hiring process.
We will help you better understand the positions you are seeking to fill and determine the qualities needed for success in your company. You will learn techniques for attracting quality applicants and gain insights into structuring an initial interview, probing into areas of concern during a follow-up interview and, ultimately, weighing your decision in an objective manner, so that you hire the best possible candidates. These workshops can be customized to fit your firm's specific needs.
Hiring Workshop
Success Model
How can you hire more people like your top performers? First and foremost, you have to know the qualities that distinguish your most successful employees.
We are able to pinpoint the qualities shared by people currently succeeding by conducting a validation study on incumbents in the position. This enables us to develop a customized success model, which becomes a guide for hiring people who share those same qualities. As a result, you will be able to see how promising candidates measure up to your top performers and identify those who have the potential to succeed.
Interview Guides
Based on the results of the Caliper Profile, our consultants will provide interview questions that help you explore those areas that might cause concern.
For instance, if the Profile shows that someone might be too impulsive and not very open to others' ideas, the Interview Guide will direct you to ask questions like, "Tell me about a challenge you have faced and what options you considered as possible solutions. What were the key factors that contributed toward making your final decision?" The answers to these questions can either confirm your concerns or provide you with insights into how the individual has learned to work around possible shortcomings.
Interview Guide
Job Analysis and Competency Models
Without an accurate, up-to-date analysis of your key jobs and the competencies needed to succeed, it is impossible to hire effectively.
Our in-depth job analyses and competency models provide you with a clear understanding of the responsibilities of a particular position, while outlining reporting relationships and establishing clear standards of performance. We will help you identify the key outcomes, skills, personality qualities and critical competencies that an ideal candidate needs to possess in order to succeed with your organization. With our job analysis, you will be in a far better position to recruit, interview, train, supervise, evaluate and manage your employees.
Job Analysis and Competency Models
Validation Studies
Conducting a validation study allows us to scientifically link Caliper Profile results to the expected outcomes and tasks required for success in a role. This will significantly enhance your ability to hire the best candidates for the role, as well as focus specifically on closing the gaps between potential and performance that exist in your company's current workforce. Additionally, conducting a validation study provides the opportunity to collect performance data related to your company's goals and tie it directly to our services. This will enable you to clearly see the return on investment realized by partnering with Caliper.
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Employee Development
Action Learning
With Action Learning, organizations solve critical and complex problems while simultaneously building strong leaders—in real time. This form of “learning by doing” has enabled companies to develop innovative new products and services; create operational efficiencies; and improve quality, service and organizational culture—all while saving money. While most leadership development programs focus on a single dimension, in an environment where there are no real consequences for mistakes, Action Learning is different in that it delves into every aspect of true leadership, in a real-life setting.
Action Learning for Leadership Development
Coaching
Whether you are interested in Executive Coaching, High-Potential Development or Coaching for Improved Business Performance, our in-depth comparison of Caliper Profile results and actual job performance enables our consultants to provide specific recommendations for improvement. We work closely with you, creating action plans with definable goals, to make sure you are continuing to see desired results.
Developing Your People Workshop
In Caliper's Developing Your People Workshop, managers learn to use individualized motivation and coaching techniques to improve employee performance. By identifying employees' strengths and potential, managers can create the most effective, customized development plans to help employees deal with real challenges, make significant changes and sustain improved performance.
Developing Your People Workshop
First-Time Managers Program
Most people in managerial positions have had little or no management experience or training before taking on their current roles. And problems often occur because the individual's initial expectations, as opposed to the real responsibilities of the position, are entirely different. When people are promoted to management positions for the first time, it is vital that appropriate tools, techniques and guidance are provided to make a successful transition from being a member of the team to leading the team. Caliper can help new managers hone the skills required for making decisions, managing priorities, developing others, communicating effectively and getting projects completed through delegation.
First-Time Managers Program
High-Potential Employee Development
Pinpointing and developing high-potential employees is the main ingredient to ensuring your organization's continued success. Whether it's preparing them for a high-level role or helping them take on more responsibilities, acknowledging your top performers will help you retain valuable employees and set them—and your company—up for future success. Caliper can work with you to discover the competencies necessary for success in your organization, to conduct Three Sixties to determine who has leadership potential and to begin development programs so your high-potential employees are ready take on more responsibility when you need them to.
Uncovering Talent & Potential
Individual Developmental Guide
Based on insights from the Caliper Profile, this report is written as a guide to help individuals fully develop their performance potential.
Practical developmental suggestions are provided to help employees better understand their key motivations, build on their strengths and learn how to make behavioral changes that can help them work more effectively with others.
Individual Developmental Guide
Leadership Development
Caliper's unique approach to leadership development includes the Caliper Profile, which allows us to begin with a deep understanding of a leader's motivations, strengths and development needs. With nearly a half-century of extensive research into the dynamics of successful leaders, we are able to assist organizations in identifying and developing the leadership potential of its current and future leaders, regardless of their present role. We can take several approaches based on the needs of the individuals, teams and organization, including Individual Professional Coaching, Management Development Programs (for new or mid-level managers) and Action Learning Programs (for high-potential and senior leaders). Our goal is to help leaders maximize their potential and, in turn, help companies achieve greater organizational results.
Development Programs for Women Leaders
Action Learning for Leadership Development
Performance Management
To reach anticipated targets, you must be able to tie the performance and motivation of individuals to your overall strategic objectives.
Essential to our approach is delivering an objective, consistent and effective system for measuring and monitoring performance. We integrate an understanding of individual motivations with clear expectations and open lines of communication, so that everyone knows what is expected of them, that they are being evaluated fairly and in the context of your organization's goals and that results are on track.
Three Sixty Plus
This online assessment combines an individual's self-image with feedback from peers, staff and supervisors.
These perceptions are then augmented with objective information from the Caliper Profile so the individual has a clear understanding of what co-workers, subordinates and supervisors think of his or her performance. With this information and specific suggestions for implementing change, the employee can more effectively play to his or her strengths, address areas of concern and become a more productive team member.
Caliper Three Sixty Plus
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Team Building
Integration of New Teams and Team Leaders
To help each participant maximize his or her role on the team, Caliper uses surveys, interviews and the Caliper Profile, an in-depth personality assessment. These tools allow individuals to fully understand the team environment and identify both their strengths and their developmental opportunities. The results from the Caliper Profile provide objective information about the interactive dynamics among individuals on your team.
Caliper Team Building Program
Team Analysis
A Team Analysis provides objective information about the strengths and development needs for individual team members and the team as a whole. Understanding the “chemistry” of the team helps explain how the interactions among team members support or impede the team's success.
Caliper Team Building Program
Building Effective Teams
Success in team building is measured in two ways: by keeping conflicts down and performance up. Whether you have a team that's encountering problems or one that is newly formed and unaware of each other's strengths, everyone must be clear about the team's goals and each member's role in achieving those goals.
Caliper Team Building Program
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Organizational Development
Attitude Surveys
This objective gauge of key issues—such as communications, compensation and management effectiveness—gives us a true read on whether your firm's plans and actions are having the desired effect.
Client Education Workshops
If you've assessed your top performers with the Caliper Profile, you already have a wealth of information at your fingertips. And the more fully you understand it, the greater your opportunities to put it to work for you. Caliper offers a one-day workshop that teaches you how to interpret the Caliper Profile results and understand how personality really impacts performance.
Client Education Workshops
Executive Coaching
Whether you are interested in Executive Coaching, High-Potential Development or Coaching for Improved Business Performance, our in-depth comparison of Caliper Profile results and actual job performance enables our consultants to provide specific recommendations for improvement. We work closely with you, creating action plans with definable goals, to make sure you are continuing to see desired results.
Executive Coaching Brochure
Customized Consulting
Caliper's consulting services are designed to help you take individuals, teams and your organization to higher levels of performance.
Mergers and Acquisitions
Managing the first few months of a merger or acquisition is the most demanding challenge any corporate leader can face. Caliper can provide methods for managing organizational stress, establishing performance criteria and identifying who will stay and who will go. We can help you create and present your vision for the new organizational structure, and guide you in ways to keep communication open, place people in the right roles and get everyone on the same page in embracing the new culture and working toward achieving the new goals.
Succession Management
Studies reveal that a staggering sixty-six percent of senior managers hired from the outside fail within the first eighteen months. So, the time to start thinking about who will replace top executives in your organization is now—and the key to success is to have a pool of internal candidates who are ready to step up when the need arises. Caliper's Succession Management Program can help you assess your business strategy and find and develop talented leaders within your own company to drive that strategy, support your values and successfully support the future of your organization.
Caliper Succession Planning
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